The Challenge

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  • High cost of traditional 3PL solutions
  • Shipping issues and delays between 3PL locations and distribution centers
  • Issues with retention and low productivity
  • Speed to market limited by 3PL’s abilities
  • Unionized, inflexible workforce

Our Approach

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Capstone conducted an in-depth operations and cost assessment to develop a plan tailored to their business:

  • Mutually agreed upon KPIs and budget targets
  • Dedicated and trained implementation team, project manager, operations, and hiring managers
  • Data-driven assessments and decision making


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  • Co-packing and re-packing of customized variety packs
  • Kitting for orders of small appliance products
  • Assembly of a variety – pallets for retail compliance and floor displays
  • Inspection, quality assurance and relabeling

Partner Profile:

One of the largest food service distributors nationwide, serving customers throughout the Western United States.