Customer Profile
A major supplier providing manufacturing support services for a global automotive brand in the southeastern United States.
Challenges
- On-going labor shortages and low productivity
- Supply chain disruptions
- 29,000 vehicle backlog
- Unreliable and unproductive temp labor model
Our Customized Solution
- Order processing for post-assembly customization
- Light assembly and installation of interior lights, kick plates, mirrors, USB ports, etc.
- Kitting and installation of accessories (floormats, first aid kits, rim covers, hood
protection, trunk guards) - Drive finished vehicles to designated stations
- Final audit, inspection, and preparations for transportation
Our Approach
- Detailed operations assessments by Capstone engineers
- Deployed a travel team of 30 fully trained, high-performing, full-time associates and a manager within 72 hours
- Kitting and installation of accessories (floormats, first aid kits, rim covers, hood
protection, trunk guards) - Scalable model that allowed customer to flex up and down based on production volumes
- Remain on-site with a permanent crew of 100+ associates